This Privacy Policy explains how Poop Posse ("Company," "we," "us," or "our") collects, uses, and protects information about you when you visit our website, request a quote, schedule service, or otherwise interact with us, including by phone or text message.
We collect information you provide directly to us, including:
We also automatically collect limited technical information when you visit our website, such as pages viewed, referring source, and general device/browser information, using tools like Google Analytics and Microsoft Clarity.
We use the information we collect to:
We do not sell, rent, or share your personal information, including phone numbers or SMS opt-in data, with third parties for their own marketing purposes.
We may share information with service providers who perform functions on our behalf, such as payment processing, text/email delivery, and scheduling software, solely to help us operate our business. These providers are not permitted to use your information for any other purpose.
We may also disclose information if required by law or to protect our rights, property, or safety, or that of others.
If you provide your phone number, you may receive text messages from Poop Posse related to your inquiry, account, scheduling, billing, reminders, and customer support.
Message frequency varies based on your scheduled service frequency. Message and data rates may apply. Reply HELP for help, or STOP to opt out at any time. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
See our Terms of Service for complete SMS terms.
We retain customer information for as long as needed to provide services, maintain business records, and comply with legal and tax obligations.
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may opt out of text messages at any time by replying STOP. You may opt out of marketing emails using the unsubscribe link included in those emails. You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Questions about this Privacy Policy? Reach us at dispatch@poopposse.com. Poop Posse · Lavon, TX 75166.
